Privacy Policy

Updated: July 2026

This Privacy Policy explains how duel-online.com collects, uses, stores, and protects information when you visit and use this website.

Please read this Privacy Policy carefully before using the website. By continuing to access duel-online.com, you acknowledge the practices described below.

General

This Privacy Policy explains what information we may collect from visitors, why we collect it, and how we use it.

duel-online.com provides information about Duel, including its casino games, sportsbook, promo codes, bonuses, cryptocurrency payments, and related features. This website does not directly create or manage gaming accounts, process wagers, accept deposits, handle withdrawals, or perform identity verification.

When you follow a link to another website or platform, the privacy policy and terms of that third party will apply.

Information Collected

The information we may collect includes:

• information you voluntarily provide through contact forms, email, or other communication channels;
• correspondence sent to us;
• technical information, including your IP address, browser type, operating system, device type, screen size, and preferred language;
• website activity, including pages visited, referral sources, time spent on the website, and interactions with page elements;
• approximate geographic information based on your IP address;
• cookie identifiers and similar technical data.

We do not directly collect payment details, cryptocurrency wallet credentials, gambling account information, betting history, deposit history, or withdrawal information.

Use of Information Collected

We may use the information collected to:

• operate and maintain the website;
• respond to enquiries and provide assistance;
• understand how visitors use the website;
• improve the website’s structure, content, performance, and user experience;
• identify technical problems and protect the website against misuse, fraud, or unauthorized activity;
• comply with applicable legal obligations;
• measure the performance of website content and outbound links;
• provide relevant information about available content, promotions, or website updates where permitted.

We do not use visitor information to process bets, casino transactions, deposits, withdrawals, or gaming account activity.

Marketing Communications

We may send marketing or informational communications only when you have provided consent or otherwise requested such messages.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the message or by contacting us through the available website contact details.

Obtaining Personal Information

We do not intentionally collect personal information without your knowledge.

We may receive limited technical or analytical information from service providers used to operate, secure, maintain, and measure the performance of the website.

These providers may process information on our behalf only for purposes connected with their services. We take reasonable steps to work with providers that handle information in accordance with applicable privacy and data protection requirements.

This website is intended for users aged 18 or older, or the legal gambling age in their jurisdiction. We do not knowingly collect personal information from children.

Cookie Policy

duel-online.com may use cookies and similar technologies to store limited information on your computer, mobile device, tablet, or browser.

Cookies are small text files that help websites:

• remember visitor preferences;
• maintain essential website functionality;
• understand how visitors use individual pages;
• measure website traffic and performance;
• improve navigation and content;
• prevent misuse and technical problems.

Some cookies may be essential for the website to operate correctly. Other cookies, including analytics cookies, may be used only where permitted or after consent has been provided.

You can delete stored cookies or block future cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Analytics

We may use analytics services to understand how visitors interact with duel-online.com.

These services may collect information such as:

• pages visited;
• time spent on the website;
• referral sources;
• general device and browser information;
• approximate geographic location;
• interactions with links, buttons, and other page elements.

Analytics information is used to improve website performance, usability, navigation, and content. We do not use analytics tools to access gaming account balances, payment information, deposits, withdrawals, or betting activity on third-party platforms.

Outbound Links

duel-online.com may contain links to Duel and other third-party websites.

When you follow an outbound link, you leave duel-online.com. The third-party website may collect information under its own Privacy Policy, Terms and Conditions, cookie settings, and data-processing practices.

We are not responsible for how third-party websites collect, store, or use information. Visitors should review the relevant policies before registering, depositing, claiming a promotion, or providing personal information.

Sharing of Personal Information

We may share limited information with the following categories of recipients:

• hosting, security, analytics, technical support, and website service providers;
• professional advisers where reasonably necessary;
• law enforcement bodies, regulators, courts, government agencies, or other authorities when disclosure is required by law;
• a potential or actual buyer in connection with a merger, acquisition, restructuring, or sale of website assets;
• other parties where you have provided consent.

We do not sell personal information to casino operators or use it to process gaming transactions.

International Data Transfers

Some service providers used by duel-online.com may process information in countries outside your place of residence.

Where required, we take reasonable steps to ensure that appropriate safeguards are applied to international data transfers in accordance with applicable data protection laws.

These safeguards may include contractual protections, data-processing agreements, or other legally recognized transfer mechanisms.

Retention of Personal Data

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

The retention period may depend on:

• the type of information;
• the reason it was collected;
• legal or regulatory requirements;
• the need to resolve disputes;
• website security and fraud-prevention requirements.

When information is no longer required, it may be deleted, anonymized, or securely restricted.

Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• request access to personal information held about you;
• request correction of inaccurate information;
• request deletion of personal information;
• object to certain processing activities;
• request restriction of processing;
• request portability of information where applicable;
• withdraw previously provided consent;
• opt out of marketing communications;
• submit a complaint to a relevant data protection authority.

These rights may be subject to legal limitations and verification requirements.

We will respond to valid privacy requests in accordance with applicable data protection laws.

How to Contact Us

You may contact us through the contact details or communication methods published on duel-online.com if you wish to:

• ask what personal information may have been collected;
• request correction or deletion of information;
• enquire about how information is used;
• withdraw consent;
• opt out of marketing communications;
• raise a privacy-related concern.

Please provide enough information for us to understand and respond to your request. We may request reasonable confirmation of identity before processing certain privacy requests.

Security of Personal Data

We take reasonable technical and organizational measures designed to protect information collected through duel-online.com.

These measures may include:

• encrypted connections;
• restricted access to website systems;
• secure hosting;
• website monitoring;
• technical maintenance;
• protection against unauthorized access, alteration, disclosure, or loss.

No method of online transmission or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy when the website, applicable laws, technologies, or data-processing practices change.

The latest version will be published on this page with an updated revision date. Continued use of duel-online.com after an update means the revised policy will apply to future use of the website.